Guests with Disabilities
Guests with Disabilities
Thomas and Mack Center has a limited number of accessible parking spaces available. Parking spaces are available on a first-come, first-served basis for each performance and a state-issued disabled placard or license plate is required to gain entrance (parking fee still applies).
Drop Off Zone
Guests needing special assistance and close access to the building entrances are welcome to be dropped off at the entrance to the Thomas & Mack Center. Elevators are available inside the main lobby of the Thomas and Mack Center; guests attending events at the Cox Pavilion will use these elevators as well. You will also find escalators outside the facility. Guests may also enter the 'Shoe by elevator or escalator.
Due to high traffic, the drop off zone will not be open for pick-ups. Guests must find an alternate location for pick-ups. If you need further assistance while at the facility please call (702) 895-3725.
ADA seating is available for the Wrangler National Finals Rodeo for both season ticket holders and the general public. If you are a Wrangler NFR season ticket holder and are in need of ADA seating please contact the Las Vegas Events Ticket Office during the season ticket renewal period to discuss available options. You may contact the Las Vegas Events ticket office at firstname.lastname@example.org or (702) 260-8605.
If you are not a season ticket holder, interested in attending the NFR and require ADA seating, please contact the Thomas and Mack Box Office once tickets become available to the general public. To purchase tickets through the Thomas and Mack Box Office you may do so by calling (702) 739-3267 or by visiting their website at www.UNLVtickets.com.
ADA Seating Eligibility
The Wrangler National Finals Rodeo ADA seating is reserved for fans with disabilities in compliance with ADA laws. This includes fans that require the use of a wheelchair/mobile device, or are physically unable to use a standard seat in the Thomas & Mack Center.
Resale and Refunds
To maintain the integrity of ADA seating, ticket holders are discouraged from reselling ADA tickets to ambulatory fans (in person or online). If you find you are unable to use your ADA tickets, it is requested they be returned to the Las Vegas Events ticket office for a refund of the face value of the ticket. Refunds will only be granted to the original purchaser of the ticket(s).
Please direct any comments or questions about our accessible seating policy to email@example.com.