Guests with Disabilities

 

 

Parking

Thomas and Mack Center has a limited number of accessible parking spaces available. Parking spaces are available on a first-come, first-served basis for each performance and a state-issued disabled placard or license plate is required to gain entrance  (parking fee still applies). 

 

Drop Off Zone

Guest needing special assistance and close access to the building entrances are welcome to be dropped off at entrance to the Thomas & Mack Center. Elevators are available inside the main lobby of the Thomas and Mack Center, guests attending events at the Pavilion will use these elevators as well. You will also find escalators outside the facility.

 Due to the high traffic areas, the drop off zone will not be open for pick-ups. Guests must find an alternate location for pick-ups.  If you need further assistance while at the facility please call (702) 895-3725

 

Wheelchair Seating

Wheelchair seating is available on an individual performance (first come, first serve) basis only. Tickets must be purchased in pairs (Wheelchair & Companion seating) and there is a limit of two tickets per customer. Wheelchair seating with become available in May of each year. Please contact the Las Vegas Events ticket office at (702) 260-8605 or ticket_office@lasvegasevents.com to inquire about wheelchair/accessible seating.  Due to the limited availability of wheelchair and companion seats, Wheelchair season ticket seats are unavailable.

 

Wheelchair Seating Eligibility

The Wrangler National Finals Rodeo wheelchair and companion tickets are reserved for fans that require the use of a wheelchair, or are physically unable to use a standard seat in the Thomas & Mack Center. Fans who have limited mobility but do not use a wheelchair do not qualify because the arena holds a variety of seating options that would accommodate them if performances were not "sold out".

  

Resale and Refunds

To maintain the integrity of the wheelchair and companion seats, ticket holders are not allowed to resell wheelchair tickets to ambulatory fans (in person or online) If you find you are unable to use your wheelchair/companion tickets, they must be returned to the Las Vegas Events ticket office to receive a full refund.

Please direct any comments or questions about our accessible seating policy to ticket_office@lasvegasevents.com or (702) 260-8605